Quality Assurance Manager

Vacancy Information

We have a fantastic opportunity to join the Technical team at Greggs as a Quality Assurance Manager.

Reporting to the Regional Technical Manager you will be the most senior technical person on site, with direct responsibility for food safety and quality standards. You will be part of a small but effective QA team that is heavily involved with day-to-day factory floor operations for low risk and high care manufacturing, ensuring high standards are maintained and current site systems are challenged and developed. 

You will be expected to build strong relationships across the site and work closely with technical teams within the region. The role will involve occasional travel to other sites; therefore, flexibility and a full clean driving licence is essential.

We can offer you:

• Management Bonus Scheme which is worth up to 10% of your salary

• Pension scheme with matching employer contributions up to 7%

• Colleague discount, up to 50% off our own-produced products

• Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• The opportunity to purchase additional annual leave twice a year

• Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate

• Private Medical Insurance which is free for you and subsided for your dependants

• Income Protection should you become unable to work due to long-term sickness

• Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary

• Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family

• Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support

• Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Career progression and learning and development opportunities

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Treforest, Cardiff, Wales

What you'll do

Working closely with the site teams, the role is responsible for:

• Directing a team of Quality Assurance Technicians

• Working with production, engineering, and hygiene teams to ensure the highest standards of food safety, quality and legality are maintained

• Steering the annual site BRCGS audit and ensuring the site works to the requirements of the BRCGS Food standard, always

• Leading the HACCP team, ensuring full implementation of the HACCP plan and prerequisites

• Managing the sites allergen management and risk assessment process

• Facilitating product recalls and withdrawals

• Managing the sites document control systems

• Providing management reports on levels of performance for KPI data

• Assisting with the completion of internal audits and inspections

• Managing non-conformances and corrective / preventative actions

About you

We are looking for individuals who are driven, and can demonstrate:

• A Degree level education in a Food Science based subject

• Experience of high care food operations and allergen management essential

• HACCP Level 3 and Food Safety Level 4 qualifications

• Practical knowledge of the BRCGS Food Standard and Quality Management Systems

• Internal audit qualification and experience auditing against the BRCGS food standard

• Proven experience of leadership, decision making and team management

• A result focussed approach with excellent communication skills and the ability to influence others

• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together

• Are supportive of an inclusive culture – recognising and valuing that difference is good

• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.