Quality Assurance Manager - Projects

Vacancy Information

We have a fantastic opportunity to join the Technical team at Greggs as a Quality Assurance Manager supporting our supply chain and logistics functions as we build our brand new site in Derby as part of our exciting expansion plans for our Midlands Campus

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• Management Bonus Scheme which is worth up to 10% of your salary

• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year

• Private Medical Insurance which is free for you and subsidised for your dependants

• Permanent Health Insurance which is a replacement income scheme

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Defined contribution management pension scheme

• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

• Colleague discount, up to 50% off our own-produced products

• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

• Career progression and learning and development

• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Cycle to Work scheme

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• Management Grade A

• This is a full-time role

• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role

• The base location for this role is the new site in Derby however a flexible location will be considered for the first 12 months with frequent time will be spent in Newcastle. 

Reporting to the Technical Project Manager you will initially be responsible for supporting the expansion of our Supply Chain and Logistics network, with a focus on the new Midlands campus sites and transition from our existing SAP systems to S4Hana. The role requires you to have a strong technical and systems knowledge, excellent communication skills, ability to lead a team, highly organised and work independently with minimal supervision.

Once the site is operational you will be the most senior technical person on the site, with direct responsibility for food safety and quality standards. You will be part of a small but effective QA team that is heavily involved with day-to-day factory floor operations for low risk manufacturing, ensuring high standards are maintained.

Initially the role will involve occasional travel; therefore, flexibility and a full clean driving licence is essential.

What you'll do

For the first 12-24 months you will

• Support the delivery of Midlands campus and transition to SAP S4Hana by attending workshops and project sessions as required.
• Liaise with wider support teams to ensure business requirements are met in relation to SAP S4Hana, including links to specifications and management of stock
• Lead in the development of new processes and systems relating to the operational changes in the Midlands campus, radial sites and the transition to SAP S4Hana, ensuring they are fit for the future.
• Proactively work with the project, technical and cross functional teams across the business and at sites to ensure product safety, legality and quality is consistently delivered and maintained.
• Leading the HACCP team, ensuring full development and implementation of a HACCP plan and prerequisites
• Support and develop project teams and external contractors in their technical awareness, ways of working and driving continuous improvement
• Develop and manage the sites allergen management and risk assessment process
• Recruit and direct the Quality Assurance team for the new site

Once the site is operational you will also be responsible for

• Steering the annual site BRCGS audit and ensuring the site works to the requirements of the BRCGS Food standard, always
• Ongoing review of HACCP plan and on site systems
• Facilitating product recalls and withdrawals
• Providing management reports on levels of performance for KPI data
• Assisting with the completion of internal audits and inspections
• Managing non-conformances and corrective / preventative actions

About you

We are looking for individuals who are driven, and can demonstrate: 

• A Degree level education in a Food Science based subject or equivalent
• Minimum of 2 years food manufacturing (including logistics) experience on a complex site
• Understanding of SAP or similar ERP systems and implementation
• HACCP Level 3 and Food Safety Level 4 qualifications
• Practical knowledge of the BRCGS Food Standard and Quality Management Systems
• Internal audit qualification and experience auditing against the BRCGS food standard
• Ability to multitask and manage several projects at the same time.
• Proven experience of leadership, decision making and team management
• A result focussed approach with excellent communication skills and the ability to influence others
• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.